Обязательства

Every commitment comes with a verifiable standard and response time.

Rapid Sourcing

Urgent shortage? Sourcing results within 4 hours — your line never waits for news.

Delivery standard: Class A: 4h / Class B: 24h feedback
Best for: Line stops, urgent shortages, schedule crunches

Planning Support

Proactive shortage alerts and restocking suggestions, so you're never passively waiting.

Delivery standard: Proactive alerts when stock nears safety line
Best for: Uncertain plans, shortage risk, inventory sync

Hangtong Warranty

Every shipment traceable to source. Counterfeits refunded tenfold; complaints answered within 48 hours.

Delivery standard: 12-month warranty, 10x compensation for fakes
Best for: Quality-critical and traceability-required projects

Cost Down, No Redesign

PIN-to-PIN compatible alternatives with free samples for validation — no board changes.

Delivery standard: Alternatives issued fast; samples shipped within 48h
Best for: Price hikes, EOL parts, cost-down without redesign

Flexible Payment Terms

Credit-approved customers enjoy flexible payment terms to ease cash flow.

Delivery standard: 30–60 days terms for Grade S/A customers
Best for: Cash-flow pressure, terms needed

Dedicated Helper

One dedicated account manager follows your case all the way. No handovers.

Delivery standard: Response within 30 minutes on business days
Best for: Tired of multiple contacts and slow processes

Как мы работаем

От запроса до поставки — пять шагов

У каждого шага есть ответственный и срок — вы всегда знаете, где груз и что его задерживает.

STEP 01

Submit Requirements

Send your part list or BOM (Excel / CSV) with quantities and target lead times.

STEP 02

Verify & Source

Your dedicated helper verifies every line, compares prices across paths and suggests alternatives. Class A answered within 4 hours.

STEP 03

Quote & Confirm

You get pricing, lead times, MOQs and source notes. Confirm, and we lock the stock.

STEP 04

Prepare & Inspect

Incoming inspection, cosmetic and batch checks — third-party testing arranged and archived when needed.

STEP 05

Deliver & Support

Shipping, reconciliation, invoicing. Any quality issue within the 12-month warranty gets a 48-hour response.

READY?

Можно начать прямо сейчас

Отправьте онлайн — в рабочие дни мы ответим в течение 30 минут.

Get a Quote

Частые вопросы

8 самых частых вопросов от закупщиков

What is the minimum order quantity? Do you accept small orders?

Yes — small and medium batches are our home ground. There is no minimum order quantity; a single piece and a full reel are equally welcome.

How do you guarantee parts aren't counterfeit or refurbished?

Every shipment is traceable to its channel source; incoming inspection covers cosmetics and batch verification, with third-party testing on request. Counterfeits are compensated tenfold.

How fast can you answer an urgent shortage?

Class A requests with clear part numbers, quantities and target dates get sourcing results within 4 hours; Class B within 24 hours.

Can you offer alternatives without a redesign?

We prioritize PIN-to-PIN compatible solutions — no board changes. Each comes with a validation checklist and free samples for testing.

Do you offer payment terms?

Credit-approved customers can apply for 30–60 day terms, evaluated on cooperation history and performance.

Can you still find EOL (discontinued) parts?

Through global distribution channels we usually lock stock within 72 hours, alongside a long-term alternative plan — dual-track security.

Can I start with just one part number?

Absolutely. Test our response speed and pricing with one part first — then talk about long-term cooperation.

How are invoices and contracts handled?

We support VAT special and general invoices, and can sign framework purchase agreements with unified lead times and reconciliation.

Проверьте эти обязательства одним запросом

Не верьте на слово. Пришлите одну позицию и оцените скорость нашего ответа.

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